1. Philips

Hi SuNuinLondon,

Was it working before? Which was your previous operating system in which Printer worked fine?

It looks like we do not have latest drivers available for Philips LaserMFD 6020. You may have to contact Philips support to see if there is any latest drivers/patch available.

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We do not have much information regarding the compatibility of Printer in Windows Compatibility Center.

You may search with the exact model number to get the proper drivers for the device.

If the issue still persists, you may follow these steps to install the printer drivers in compatibility mode.

a. Right click the driver setup file.

b. Click on the ‘compatibility’ tab and check the box 'Run this program in compatibility mode for” and select Windows 8 operating system from the drop down.

c. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Philips

Hope this information helps. Reply with the status so that we could help you further.